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Terms and Conditions

The following Terms and Conditions apply to the use of this web site as well as all transactions conducted through the site.


Legal Notice

All notices from Streamline Shoes to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Streamline Shoes shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

1848 Fulton Avenue

Sacramento, CA 95825

Delivery shall be deemed to have been made by you to Streamline Shoes five (5) days after the date sent.


Copyright

All content appearing on this Web site is the property of:

Streamline Shoes

1848 Fulton Avenue

Sacramento, CA 95825

 

Copyright © 2009-2018 Streamline Shoes. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2018 Streamline Shoes. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Streamline Shoes. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Streamline Shoes or any third party, except as expressly granted herein.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Streamline Shoes and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Streamline Shoes believes that customer conduct violates applicable law or is harmful to the interests of Streamline Shoes and its subsidiaries.

Privacy Policy

Streamline Shoes use of personal information that you may submit to Streamline Shoes through this Web site is governed by the Streamline Shoes Privacy Policy.

Shipping & Delivery

At this time, Streamline Shoes ships merchandise only to locations within the continental United States and not to international locations. Nor does Streamline Shoes ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.  FREE domestic ground shipping on all orders $75.00 and over, $10.00 for orders under $75.00 and $25.00 for priority. After you place your order, you will receive an automated response confirming your online purchase. If this e-mail is not received immediately, your order was not successfully completed. Please reorder or contact us via e-mail orders@streamlineshoes.com or call us 916-803-SHOE (7463). Please allow two business days for order processing and at least 5 to 7 business days for shipment of in-stock items; additional delivery time may be necessary for custom, special orders and back-ordered items.

Sales Tax

Streamline Shoes charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location of Streamline Orthopedic in Sacramento, California.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Streamline Shoes makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Streamline Shoes SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Streamline Shoes BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 -- OR Depending on State --

 The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Streamline Shoes.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Streamline Shoes is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Streamline Shoes.

The inclusion of material on this server does not imply any endorsement by Streamline Shoes, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Streamline Shoes tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options).  Streamline Shoes reserves the right to change its payment procedures at any time without prior notice to you.  We want you to be 100% satisfied with your order. If for some reason you need to send your order back, you may return it within 30 days for a full refund or within 6 months for a streamlineshoes.com store credit.

All Shoes must be in their original unworn condition.  Please try on your shoes on carpeting to prevent scuffing.  streamlineshoes.com does not guarantee wear and tear or any damage unrelated to the manufacturer.

Shoes must be received in their original packaging (usually a shoe box).  However, when you ship the shoe box back to us for exchange or return please place it inside a packing box to avoid damage. Do not stick a shipping label directly on the shoe box and mail it.  Shoes shipped only in the shoe box without protective shipping packaging will be charged $8.00 for re-boxing.

Return shipping is to be paid for by the customer.  Streamline Shoes ONLY pays for return shipping if there is a manufactures defect.

Store Hours

Live Customer service is available Monday - Friday 8:00am -4:00pm PST at 916-803-SHOE (7463) or anytime at Orders@streamlineshoes.com.  Technical Orthopedic Shoe Questions can be emailed to our Certified Orthotist Mike at Mike@streamlineorthopedic.com or our Certified Pedorthist Shannon at Shannon@streamlineorthopedic.com. You will receive a response within 24 hours.

Miscellaneous

How do I exchange my shoes?

* Call our Customer Service Center 916-803-SHOE to request a Return Authorization number and USPS label for your Free Exchange shipping due to manufactures defect or use one provided in shipment if applicable.  Live Customer Service is available Monday through Friday 8:00 a.m. through 4:00 p.m. PST.  We want you to be completely happy with your purchase.  Give us a call and our expert Customer Service Representatives will help you.

* Once we have confirmed the exchange, you will receive an email (within 24 hours) with the USPS label attached.  You will need to print this out and tape it to your return box.  Complete the Customer Information section and the Return and Exchange Items section of the streamlineshoes.com Shoe Return Form if one is not provided in shipment.  This form may have been packaged with your shoes. If not call and we will email you a copy.  Be sure to clearly print your Return Authorization Number or Order Number in the space provided.  The exchange must be returned to us in the original shoebox and the shoes should not show signs of wear.  Prepaid exchange labels are to be used exclusively for making an exchange or return of defective merchandise only.  If no exchange is made customers will be charged the $10 return label cost.

* Take the package to your local USPS location. If you use our label, all USPS shipping charges will be billed to us.  Your exchange will be shipped to you with no additional shipping charge.

Return Shipping to be paid by the customer for any return other than a manufacturer defect.